Inflight service is an essential aspect of the airline industry, enhancing the passenger experience during flights.
Course Objectives
To focus on every aspect of the in-flight product, its evolution and current method and level of production and attempt, With an in-depth knowledge of the airline catering industry, the product requirement, logistics and every aspect of the supply chain and manufacturing process are brought under scrutiny, with a best practice scenario documented and discussed in each case.
Target Audience
Cabin Crew
Food Quality Controllers
Food Suppliers Caterer
Employees of EGYPTAIR Inflight Services
Course Contents
Module (1): Industry Overview
Inflight Meal - Close to the Passengers’ Heart
Development Stages
What is Inflight services?
Stakeholders of Flight Services
Inflight Catering Society
Menu Design
Flow Chart
Food Chain
Load and Unload Aircraft
Off-loading and Recycling
Food Production Methods
Information Need for Catering Order
Most Meal Contents
Inflight Meal Types
Galley Stowing
Stowing Plan
B737-800 Galleys
Key of In-flight Caterer Success
The Interested Organizations
Leading Players in the Global Market
Module (2): EGYPTAIR Inflight Services
Historical Background
Customers Airline
Organization Chart
Quality and Safety
Provided Services
Module (3): Industry New Trends
Inflight Chefs
Catering Trolleys Turns Into iPad ‘sync & charge’ Carts
Innovates Beverage Trolleys
Airlines Let Food Trucks the Promotion
Local Fast-Food Chains for Onboard Catering
Shisha Lounges Onboard A380 Fleet
Exam
Evaluation Mean(s)
Written Exercise
Course Code
BTD-IFS-1
Duration
1 Day
Price
Price [EGP] :
800.00 - For Egyptians
Price [USD] :
100.00 - For Non Egyptians