Recurrent Passenger Handling

Course Objectives

By the end of this course the trainees should be able to

  • assume their duties & responsibilities in the field of Passenger Services

Course Contents

  • Geographical Outlook.
  •  Kinds Of Passengers.
  •   Travel Documents.
  •   Seating Policy.
  • TIM (Travel Information Manual).
  •  Baggage.
  •    Excess Baggage (Weight Concept & Piece Concept)
  •   Special Baggage.
  • Unchecked Baggage & Handling Procedures.
  • Forms Of Payment.
  •    Check-In Procedures.
  • Passenger Requiring Special Handling.
  • Duties & Responsibilities.
  •   Upgrading / Downgrading.
  •    Dead Line
  •   Passenger Complaints.
     

Target Audience

  • Traffic Officers

Pre-requisites

  • university degree
  • Good Command of English Language
  • Successfully Completed Basic Passenger Handling with no more than 36 month

Evaluation Mean(s)

  • Theoretical Examination at the end of the course.
Course Code
PHPS-PAX-R-TP
Duration
1DAY
Price
Price [EGP] : 1500.00
Registration
Register Here
Course Schedule

25 / 12 / 2024

This Course is Member of

Airport Operation [Station] Courses