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Recurrent Passenger Handling

Course Objectives

By the end of this course the trainees should be able to

  • assume their duties & responsibilities in the field of Passenger Services

Course Contents

  • Geographical Outlook.
  •  Kinds Of Passengers.
  •   Travel Documents.
  •   Seating Policy.
  • TIM (Travel Information Manual).
  •  Baggage.
  •    Excess Baggage (Weight Concept & Piece Concept)
  •   Special Baggage.
  • Unchecked Baggage & Handling Procedures.
  • Forms Of Payment.
  •    Check-In Procedures.
  • Passenger Requiring Special Handling.
  • Duties & Responsibilities.
  •   Upgrading / Downgrading.
  •    Dead Line
  •   Passenger Complaints.
     

Target Audience

  • Traffic Officers
Course Code
PHPS-PAX-R-TP
Duration
1DAY
Price
Price [EGP] : 700.00
Registration
Register Here
Course Schedule

This Course is Member of

Airport Operation [Station] Courses