It ensures that an organization, product or service consistently functions well. Quality management includes four main components: quality planning, quality assurance, quality control, and quality improvement. It is focused not only on product and service quality, but also on the means to achieve it.
Define the key concepts of Quality.
Explain quality history & evolution.
Determine the quality requirements and standards.
Identify the management responsibilities toward quality.
Introduction to Quality
Quality History & Pioneers
Quality Evolution
Quality Management Principles
Fundamentals & Vocabulary
Process Management
Quality Requirement
What is a standard?
Management Responsibility for Quality
Quality personnel, Non Quality staff
Academic degree
Activities and workshops
Egyptair Training Academy Certificate