By the end of this Course participants will be able to :

• Explain and identify the reason of ISO 9001 evolution.
• Define the basic terms and definitions are used in ISO9001-2015.
• Determine the benefits of ISO 9001-2015.
• Demonstrate the new concepts and updated.
• Derive the requirements from the standard.
• Give an example of objective evidence used in fulfilling the requirements.
• Identify what should be done to fulfill the requirements.
• Determine what auditor should do.
• Prepare a transition plan.

Module 1 Key Concepts

• The Evolution of ISO 9001
• The Approaches
• ISO 9001:2015 Time Line
• Quality Management Principles
• Fundamentals & Vocabulary
• What is the process approach?
• Process approach and risk-based thinking
• The process approach and PDCA
• What is risk-based thinking?
• Where is risk addressed in ISO 9001:2015?

Module 2 ISO 9001:2015 and PDCA

• What is PDCA?
• PDCA Procedure
• ISO 9001:2015 and PDCA

• All Quality Staff 

• Academic Degree

• Workshop Activities.