Quality Management System for Airlines

Course Objectives

By the end of this course the trainees will be able to:

  • Define the key concepts of Quality.
  • Establish and deploy the Quality culture.
  • Define aviation regulation requirements towards Quality.
  • Define the quality system according to ISO 9001.
  • Apply the requirements of documentation system.
  • Perform a quality Audit.

Course Contents

  • Module 1: Concept Of Quality
    • What is Quality?
    • Quality loop
    • Why do we need quality?
    • History of quality
  • Module 2: Quality Culture
    • Understanding what quality culture is
    • Quality culture versus traditional culture
    • Activating culture change
    • Changing leaders to activate change
    • Learning what quality culture look like
    • Countering resistance to culture change
    • Establishing a quality culture
    • Maintaining a quality culture
  • Module 3: Aviation Quality (Quality by Regulation)
    • Main Regulators
    • Objectives
    • Regulatory Organization Structure
    • Roles of the Accountable Manager
    • Roles of Quality Manager / Representative
    • Quality Manual Contents
    • AC 145-9Guide for Developing and Evaluating Repair Station and Quality Control Manuals
    • Audit Scope
  • Module 4: Quality System according to ISO 9001
    • What is Quality System?
    • What is ISO?
    • ISO 9001 Requirements
  • Module 5: Documentation System
    • Introduction
    • Quality System Documentation contents
    • Issuance, Control and Developing of Quality System Documentation
      • Quality Policy
      • Quality Manual
      • Procedure
      • Work Instructions
      • Documented Information
      • Job Description
      • Reference Documents
  • Module 6: Quality System Auditing(Quality Assurance)
    • Introduction to Quality System Auditing
    • Terms & Definition
    • Types of Audit
    • ISO 9001 & Audit
    • Managing an Audit Program
    • ISO 9011
    • Audit Phases
      • Preparation
      • Execution
      • Conclusion and audit Report
      • Follow-up
    • Audit Behaviors and Skills 
  • Exam

Target Audience

  • Quality Personnel
  • Quality Managers
  • Auditors
  • Inspectors

Pre-requisites

Academic Degree

Evaluation Mean(s)

Theoretical Examination at the end of the course.

Course Code
BTD-QMS-1
Duration
5 Days
Price
Price [EGP] : 3000.00 - For Egyptians Price [USD] : 500.00 - For Non Egyptians
Registration
Register Here
Course Schedule

This Course is Member of

Quality Management Courses