Inflight service is an essential aspect of the airline industry, enhancing the passenger experience during flights.
Course Objectives
To focus on every aspect of the in-flight product, its evolution and current method and level of production and attempt, With an in-depth knowledge of the airline catering industry, the product requirement, logistics and every aspect of the supply chain and manufacturing process are brought under scrutiny, with a best practice scenario documented and discussed in each case.
Course Contents
Module (1): Industry Overview
Inflight Meal - Close to the Passengers’ Heart
Development Stages
What is Inflight services?
Stakeholders of Flight Services
Inflight Catering Society
Menu Design
Flow Chart
Food Chain
Load and Unload Aircraft
Off-loading and Recycling
Food Production Methods
Information Need for Catering Order
Most Meal Contents
Inflight Meal Types
Galley Stowing
Stowing Plan
B737-800 Galleys
Key of In-flight Caterer Success
The Interested Organizations
Leading Players in the Global Market
Module (2): EGYPTAIR Inflight Services
Historical Background
Customers Airline
Organization Chart
Quality and Safety
Provided Services
Module (3): Industry New Trends
Inflight Chefs
Catering Trolleys Turns Into iPad ‘sync & charge’ Carts
Innovates Beverage Trolleys
Airlines Let Food Trucks the Promotion
Local Fast-Food Chains for Onboard Catering
Shisha Lounges Onboard A380 Fleet
Exam
Target Audience
Cabin Crew
Food Quality Controllers
Food Suppliers Caterer
Employees of EGYPTAIR Inflight Services
Evaluation Mean(s)
Written Exercise
Course Code
BTD-IFS-1
Duration
1 Day
Price
Price [EGP] :
800.00 - For Egyptians
Price [USD] :
100.00 - For Non Egyptians