Introduction to In-flight Services

Inflight service is an essential aspect of the airline industry, enhancing the passenger experience during flights. 

Course Objectives

To focus on every aspect of the in-flight product, its evolution and current method and level of production and attempt, With an in-depth knowledge of the airline catering industry, the product requirement, logistics and every aspect of the supply chain and manufacturing process are brought under scrutiny, with a best practice scenario documented and discussed in each case.

Course Contents

  • Module (1): Industry Overview
    • Inflight Meal - Close to the Passengers’ Heart
    • Development Stages
    • What is Inflight services?
    • Stakeholders of Flight Services
    • Inflight Catering Society
    • Menu Design
    • Flow Chart
    • Food Chain
    • Load and Unload Aircraft
    • Off-loading and Recycling
    • Food Production Methods
    • Information Need for Catering Order
    • Most Meal Contents
    • Inflight Meal Types
    • Galley Stowing
    • Stowing Plan
    • B737-800  Galleys
    • Key of In-flight Caterer Success
    • The Interested Organizations
    • Leading Players in the Global Market
  • Module (2): EGYPTAIR Inflight Services
    • Historical Background
    • Customers Airline
    • Organization Chart
    • Quality and Safety
    • Provided Services
  • Module (3): Industry New Trends
    • Inflight Chefs
    • Catering Trolleys Turns Into iPad ‘sync & charge’ Carts
    • Innovates Beverage Trolleys
    • Airlines Let Food Trucks the Promotion
    • Local Fast-Food Chains for Onboard Catering
    • Shisha Lounges Onboard A380 Fleet
  • Exam

Target Audience

  • Cabin Crew
  • Food Quality Controllers
  • Food Suppliers Caterer
  • Employees of EGYPTAIR Inflight Services

Evaluation Mean(s)

Written Exercise

Course Code
BTD-IFS-1
Duration
1 Day
Price
Price [EGP] : 800.00 - For Egyptians Price [USD] : 100.00 - For Non Egyptians
Registration
Register Here
Course Schedule

This Course is Member of

Food Safety Courses