Basic Passenger Handling
This course provides instructions
- For all the elements of flight arrivals and departures,from meeting the arriving aircraft, to all preparations for departure
- To prepar for each step of the passenger check in process, from setting up the counters to flight closure
Course Objectives
By the end of this course the trainees should be able to
- assume their duties & responsibilities in the field of Passenger Services
Course Contents
- Geographical Outlook.
- Kinds Of Passengers.
- Travel Documents.
- Seating Policy.
- TIM (Travel Information Manual).
- Baggage.
- Excess Baggage (Weight Concept & Piece Concept).
- Special Baggage.
- Unchecked Baggage & Handling Procedures.
- Forms Of Payment.
- Check-In Procedures.
- Passenger Requiring Special Handling.
- Duties & Responsibilities.
- Upgrading / Downgrading.
- Dead Line
- Passenger Complaints.
Target Audience
Pre-requisites
- university degree
- Good Command of English Language
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Course Code
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PHPS-PAX-TP
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Duration
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5 Days
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Price
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Price [EGP] :
3000.00 - For Egyptians
Price [USD] :
500.00 - For Non Egyptians
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Registration
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Register Here
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Course Schedule
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This Course is Member of
Airport Operation [Station] Courses
