Basic Passenger Handling

This course provides instructions 

Course Objectives

By the end of this course the trainees should be able to

  • assume their duties & responsibilities in the field of Passenger Services

Course Contents

  •    Geographical Outlook.
  •    Kinds Of Passengers.
  •    Travel Documents.
  •    Seating Policy.
  •    TIM (Travel Information Manual).
  •    Baggage.
  •    Excess Baggage (Weight Concept & Piece Concept).
  •    Special Baggage.
  •    Unchecked Baggage & Handling Procedures.
  •    Forms Of Payment.
  •    Check-In Procedures.
  •    Passenger Requiring Special Handling.
  •    Duties & Responsibilities.
  •    Upgrading / Downgrading.
  •    Dead Line
  •    Passenger Complaints.

 

Target Audience

  • Traffic Officers

Pre-requisites

  • university degree
  • Good Command of English Language

 

Evaluation Mean(s)

  • Theoretical Examination at the end of the course.
Course Code
PHPS-PAX-TP
Duration
5 Days
Price
Price [EGP] : 5000.00 - For Egyptians Price [USD] : 500.00 - For Non Egyptians
Registration
Register Here
Course Schedule

12 / 1 / 2025

2 / 2 / 2025

16 / 2 / 2025

This Course is Member of

Airport Operation [Station] Courses