By the end of this course the trainees should be able to:

• Understand the need for security awareness;
• Be aware of the security procedures at check-in, screening points and boarding gates;
• Appreciate the need for procedures for the handling, carriage and disposal of restricted and dangerous articles;
• Assist in the process of protecting and searching aircraft;
• Implement the security requirements for hold baggage and passenger/baggage;
• Understand the procedures for handling bomb threats to aircraft on the ground;
• Employees security responsibility;
• Protect company assets;
• The need for Security Awareness when an aircraft is being serviced;
• The need to safeguard personal items and company documentation;
• The passenger and baggage security screening process;
• The procedures for dealing with security-removed items;
• The supervisor's role in monitoring the passenger boarding security procedures;
• The role of the supervisor in responding to security emergencies;
• The process for conducting "Passenger Risk Assessment" questioning;
• The passenger risk assessment questioning response indicators to suspicious behaviour;
• The passenger agent's role in the passenger and baggage
• The Annex 17 Standards relating to the security of hold baggage;
• Security Control and Screening;
• The requirements for passenger/ baggage reconciliation;
• Passenger/baggage reconciliation systems and procedures;
• Define and classify prohibited items;
• Recognize improved explosive devices, weapons and dangerous objects;
• Identify places and methods of concealment.
• The need for protection of parked aircraft;
• Procedures to protect unattended aircraft;
• The appropriate action if aircraft is not protected or security appears compromised;
• The reasons for aircraft security searches;
• The types and timing of aircraft searching;
• The use of search checklists;
• The action to be taken on finding a suspect item;
• The correct procedures when dealing with a Bomb Threat Warning;
• The basic principles of the Bomb Threat Warning Assessment process;
• The procedures to follow when dealing with bomb threat warning against an aircraft on the ground.
• Cargo terminal access control.
• Screening methods &Equipment's.
• Completion of EU CSD, AWB Stamping.
• Identification of HRCM and its procedures.
• Red Origins / damaged / significant damaged shipments .
• Treatment of Suspect Cargo and Mail procedures.

• Introduction and course administration
• Security Awareness
• Screening Point and Boarding Gate Security Procedures
• Check-In Security Procedures
• Hold Baggage Security and Passenger/Baggage Reconciliation
• Recognition of Prohibited Items and Devices
• Protection of Aircraft on the Ground
• Aircraft Security Searches and Checks
• Bomb Threats – Aircraft on Ground
• Closing activities
• Ground Services Course Exam (CARGO ONLY)
• Completion of EU CSD, AWB Stamping.
• Identification of HRCM and its procedures. Treatment of Suspect Cargo and Mail.

• All  Ground Personnel (Cargo, Maintenance, in-flight service, ground service ,and station)

• High university degree
• Good command of English