§ Recognize how to pamper our customers. § Enhance communication Skills with customers. § Improve our positive attitude when dealing with customers. § Define types of people. § Recognize Emotional intelligence Practice English expressions / telephone etiquette
مدة التدريب : 4 أيام (5 ساعات يوميا)
Duration : 4 Days (5 Hrs. / Day
Course Objectives
The course in Public Relations Skills is designed to provide trainees with customer-focused and knowledgeable in the many roles they may fill as an Public Relations employee.
Course Contents
Introduction to Public Relations
Passenger Handling & Customer Satisfaction
Public Relations Customers
Positive Attitude
Communication Skills
Types of People
Target Audience
Public relation representatives in any organization
Under/fresh graduate seeking for public relations jobs
Pre-requisites
Good Command of English (Other Foreign Languages are Plus)
Evaluation Mean(s)
Exercises/ Final Exam Pass Degree 70%
Course Code
PRSkills
Duration
4 Days
Price
Price [EGP] :
1200.00 - For Egyptians
Price [USD] :
400.00 - For Non Egyptians
