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Soft Skills Courses

Customer Service

To answer customer questions quickly and effectively , resolve issues with care,.....

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Email Etiquette - Microsoft Outlook

Approach email writing as a Professional by doing :

Becaome more productive in how you handle email .

Improve your actual writing and communication style

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Creative Thinking In Analyzing Problems

 Creative thinking strategies to generate innovative ideas.

Learn methods to enhance creativity in personal and professional contexts

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Interview Skills

The techniques that make job seekers more effective 

when interviewing for a new position

These skills are important to gain, just like the technical skills and workplace skills you need to perform

well in a position 

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Professional Diploma in Human Development

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Airlines Public Relations Skills

  Recognize how to pamper our customers.

  Enhance communication Skills with customers.

  Improve our positive attitude when dealing with customers.

 Define types of people.

§  Recognize Emotional intelligence

Practice English expressions / telephone etiquette

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Risk Management

Risk Management refers to the process of making decisions to accept or reduce the likelihood of a known or assumed risk

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Professional Skills For Instructors

- The Aim of The Professional Skills for Instructor Course To Qualify Trainer / Instructor.

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Effective Time Management

The process of organizing and planning how to divide your time between different activities

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Public Relations Skills

§  Recognize how to pamper our customers.
§  Enhance communication Skills with customers.
§  Improve our positive attitude when dealing with customers.
§  Define types of people.
§  Recognize Emotional intelligence
Practice English expressions / telephone etiquette

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General Contracting Course

المبادىء الاساسية للتعاقدات للجهات العامة

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Problem solving and decision making

دورة للتعرف علي المشاكل المحتملة والفعلية وكيفية التعامل معها وإيجاد حلول بديلة للمشاكل المعقدة والعلاقة بين المشكلات والفرص وكيفية وضع خطة عمل لتقييم نتائج القرارات المتخذة 

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تنمية مهارات العاملين بإدارة الموارد البشرية

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تنمية مهارات مديرى الموارد البشرية

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Train of Trainers (TOT) Initial

 - By The End of This Course The Trainees Should be Able To How Adults Learn .

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Crew Resource Management For Instructors(CRMI)

 -To qualify candidate Instructors, provide them with complete understanding of instructor role in a company, how to perform Training Needs Analysis TNA and to use all available resources and training aids giving him the required instruction, class management, and communication skills and techniques.

 

 

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Instructor Evaluation &Performance Appraisal

 -  After Completion Of This Course The Trainee will Be Able To Evaluate Instructors, Prepare Evaluation Documents.

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English language (Level 5)

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Grooming Course

For positive self-image people form their perception based on your appearance as following:

  • professionalism
  • sophistication
  • credibility

 

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Effective Communication Skills

The process of the ability to convey or share ideas and feelings effectively

 

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English Language Enhancement (8 Levels)

Elementary Levels 1,2,3

Intermediate Levels 4,5,6

Advanced Levels 7,8

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English Placement Test

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