- Crew Resource Management (CRM) is the effective utilisation of all available resourcese.g.. (All crew members, aeroplane systems and supporting facilities) to achieve a safe
and efficient operation.
- Course References : ECARs part 121 subparts N 121.121.403 (a) (1),121.419 (a) (1) viii,121.421 (a) (1) iii,EAC-121-003
- Place of Training : Emergency Training Department (ETD)
Included in the Initial Type Package
- By the end of this course the trainees should be able to:
Explain the history and basic concepts of CRM, and how these concepts can improve :
- Interpersonal skills - Communications Skills
- Situational Awareness - Conflict Resolution
- Decision Making - Human Element
- Team Work - Decrease the risk of an accident or incident
-I. Introduction & Background to CRM
-II. Error Causes and consequences
- III. Communication
- IV. Situational Awareness
- V. Decision Making
- VI. Leadership and team behavior
- VII. Conflict
- VIII. Information Processing
- IX. Fitness and Health
- X. Fatigue ,Sleep &Vigilance
- XI. Stress
- XII. Workload Management
- XIII. Case Studies
- Cockpit Crew ,Cabin Crew and Dispatchers
- Good Command of English
- N/A
- A Certificate Accredited By the Academy.
29 / 12 / 2024