intrdouce the art of etiquette topic , overview historical background
overview the social etiquette rules(with giving some examples)
illustrate the relationship between etiquette and culture
identify the offical addressing protocol
Our aim is passengers satisfaction, to gain others respect in various situations and how to get
feedback
- Crew Resource Management (CRM) is the effective utilisation of all available resourcese.g.. (All crew members, aeroplane systems and supporting facilities) to achieve a safe
and efficient operation.
To Provide Instructions , Demonstration , and Practice in The Handling of Emergency Situations ,Survival and First Aid .
To Provide Instructions , Demonstration and Practice in the Handling of Emergency Situations ,Surival and First Aid .
customer experience is all the interactions that customers have with the stuff at all stages of the customer journey
To Provide Cabin Crews with an Understanding of the Aircraft Type (A320) to which the Cabin Crews will be Assigned
Provide Cabin Crew with Understanding of the Aircraft Type (B737/600/700/800/900ER).
To provide Cabin Crews with an Understanding Of the Aircraft Type (A330) to which the Cabin Crews will be Assigned .
Provide Cabin Crew with Understanding of the Aircraft Type (B777-200).
- Learn The Necessary knowledge Concerning FIRST AID Equipment, Situations and Procedures.
- Learn the necessary knowledge concerning BLS & AED Equipment.
The cabin crew provides excellent service while ensuring their comfort and safety, trainee attends a training
program with an airline , during training you learn the skills that need to work as a flight attendant
Problem Framing, Generating Alternatives, Making Decisions, Implementation and evaluation , group Problem solving and decision Making
- To provide Cabin Crews with an understanding of the aircraft type (A321) to which the Cabin Crews will be assigned
Service standardization according to the airline carrier service provided
on board
Provide Cabin Crew with Understanding of the Aircraft Type (B737/300/400/500).
Provide Cabin Crew with Understanding of the Aircraft Type (B777-300)
Provide Cabin Crew with Understanding of the Aircraft Type (B787-900).
- This Course is Predicated on the Fact that the Cabin Crew has been Qualified on Another Aircraft.
- Provide Cabin Crew with Understanding of the Aircraft Type (B737/600/700/800/900ER).
- This Course is Predicated on The Fact that the Cabin Crew has been Qualified on Another Aircraft.
- Provide Cabin Crew with Understanding of the Aircraft Type (B737/300/400/500).
Provide Cabin Crew with Understanding The difference between the Aircraft Type (B737/600/700/800/900ER) and (B737/300/400/500).
- This Course is Predicated on the Fact that the Cabin Crew has been Qualified on Another Aircraft.
This Course is Predicated on the Fact that the Cabin Crew has been Qualified on Another Aircraft.
Provide Cabin Crew with Understanding The difference between the Aircraft Type (B777-300) and (B777-200).
This Course is Predicated On The Fact that the Cabin Crew has Been Qualified on Another Aircraft.
- Provide Cabin Crew with Understanding The difference between the Aircraft Type (B787-900) and (B777-300).
To Provide Cabin Crews with An Understanding Of The Aircraft Type (E170/175/190/195) To which the Cabin Crews will be Assigned .
This course is predicated on the fact that the Cabin Crew has been qualified on another aircraft .
To Provide Cabin Crews with An Understanding Of The Aircraft Type (BD 500/A220-300 ) To which the Cabin Crews will be Assigned .
- This Course is Predicated on the Fact that the Cabin Crew has been Qualified on Another Aircraft.
- To Provide Cabin Crews with an Understanding of the Aircraft Type (BD 500/A220-300) to which the Cabin Crews will be Assigned.
- This Course is Predicated on the Fact that the Cabin Crew has been Qualified on Another Aircraft.
- To provide Cabin Crews with an understanding of the aircraft type (A330) to which the Cabin Crews will be assigned
Provide Cabin Crew with Understanding The Difference between the Aircraft Type (A330-200/300) and (A340).
To Provide Cabin Crews with an Understanding of The Aircraft Type (A340) to which the Cabin Crews will be Assigned.
- This Course is Predicated on the Fact that the Cabin Crew has been Qualified on Another Aircraft.
- To Provide Cabin Crews with an Understanding Of the Aircraft Type (A340) to which the Cabin Crews.
- This Course is Predicated on The Fact that the Cabin Crew has been Qualified on Another Aircraft.
- To provide Cabin Crews with an Understanding of The Aircraft Type (A320) to which the Cabin Crews will be Assigned.
- This Course is Predicated on The Fact that the Cabin Crew has been Qualified on Another Aircraft.
- To provide Cabin Crews with an Understanding of The Aircraft Type (A321) to which the Cabin Crews will be Assigned.
- Provide Cabin Crew with Understanding The Difference between the Aircraft Type (A321) and (A320).
- Learn The Necessary knowledge and Skills And Updates Concerning FIRST AID Equipment, Situations and Procedures.
- How to Interacting With People With Disabilities
- By the End of This Course The Trainees Should be Able to:
This training serves as an introduction for new hire Cabin Crew To the Operator and the Operational Requirements of the ECAR part 121.415
- By the End of This Course The Trainees Should be Able to:
This training serves as an introduction for new hire Cabin Crew To the Operator and the Operational Requirements of the ECAR part 121.415
for positive self- image people form their perception based on your appearance as following:
professionalism
sophistication
credibility
Nutrition is the study of food and how it works in your body, such as supplements and
healthy food
The process of the ability to convey or share ideas and feelings effectively
The practice of providing customers with support to enhance their satisfaction and perception with
the company and its services