By the end of this course the trainees should be able to:

•      Define performance management and discuss how it differs from performance appraisal.
•      Set key performance indicators.
•      Set effective performance appraisal standards.
•      Develop, evaluate, and administer at least four performance appraisal tools.
•      Identify the pros and cons of using different raters to appraise a person s performance.
•      Perform an effective appraisal interview
•      Define performance management and discuss how it differs from performance appraisal.

Day 1:

•      Performance Management System.
•      Organizational Values & Goals.

Day 2:

•      Performance Management Standard.
•      Key performance indicators (KPIS).

Day 3:

•      Competency based performance.
•      Employee Performance.
•      Performance Management System.

General Managers , Managers, Supervisor

Attend