Air Carrier Act (ACCA) & Accessible Transportation for a Person with Disabilities Regulations (ATPDR) - Initial

 -   How to Interacting With People With Disabilities

 - Course References : TAM (April.2017) / SOR(2019/244)

 - Place of Training : Emergency Training Department (ETD)

Course Objectives

 -   Learn Crew Air Carrier Access Act Skills Including :

-    How to Use this Manual (Introduction ,Back ground and Keyword Definition)

-   How to deal with the disability

-   Communications Skills with the disability

-    How to Assisting Travelers in Planning a Trip

-   Assisting Travelers at the Airport.

-   Cabin Crew duties with disabilities during flight

-   Assisting Travelers with Complaints.

-   How to Interacting With People With Disabilities

-     New CTA Regulations

Course Contents

- Chapter 1: Background, Definitions and Basics about the Law

- Chapter 2: Assisting Travelers In Planning A Trip

- Module  3: Assisting Travelers At The Airport

- Chapter 4 : Boarding , Deplaning and During Flight

- Module 5:   Assisting Travelers With Complaints

-Chapter 6: Interacting with people with disabilities 

- Chapter 7 :Disability Awareness Skill

- Chapter 8 :Assistance Devices

- Chapter 9: Boarding, Deplaning and Connecting Flights

- Chapter 10: During Flight

Target Audience

 -Cabin Crew 

Pre-requisites

 - Good Command of English

Evaluation Mean(s)

 - Theoretical Examination

 -  Examination Pass Grade : 70 % 

Certificate(s) Awarded

 -   A certificate accredited by the Academy is granted to private companies that are not accredited by the Egyption Aviation Authority.

Course Code
C0-A.C.A.A
Duration
2 Days/9HOURS
Price
Up on Request
Course Schedule

This Course is Member of

Cabin Crew Initial Courses