- How to Interacting With People With Disabilities
- Course References : TAM (April.2017) / SOR(2019/244)
- Place of Training : Emergency Training Department (ETD)
- Learn Crew Air Carrier Access Act Skills Including :
- How to Use this Manual (Introduction ,Back ground and Keyword Definition)
- How to deal with the disability
- Communications Skills with the disability
- How to Assisting Travelers in Planning a Trip
- Assisting Travelers at the Airport.
- Cabin Crew duties with disabilities during flight
- Assisting Travelers with Complaints.
- How to Interacting With People With Disabilities
- New CTA Regulations
- Chapter 1: Background, Definitions and Basics about the Law
- Chapter 2: Assisting Travelers In Planning A Trip
- Module 3: Assisting Travelers At The Airport
- Chapter 4 : Boarding , Deplaning and During Flight
- Module 5: Assisting Travelers With Complaints
-Chapter 6: Interacting with people with disabilities
- Chapter 7 :Disability Awareness Skill
- Chapter 8 :Assistance Devices
- Chapter 9: Boarding, Deplaning and Connecting Flights
- Chapter 10: During Flight
-Cabin Crew
- Good Command of English
- Theoretical Examination
- Examination Pass Grade : 70 %
- A certificate accredited by the Academy is granted to private companies that are not accredited by the Egyption Aviation Authority.