- By the end of this course the trainees should be able to:
Complete understanding performance of effect of human factors on their
- Course References : ECARs part 121 subpart N
ISAGO Audit Inspector's Hand Book
- Place of Training : Emergency Training Department (ETD)
- To Enhance Front line Personnel knowledge and Awareness of Human Factors which could Cause Incidents That Affect Customer Satisfaction
To develop Front Line Skills and Attitudes That Enhances Safety
- Module 1: Introduction
- Module 2 :Social Psychology
- Module 3: Human Error
- Module 4 : Human performance & limitations
- Module 5: Pressure deadline & workload
-Module 6: Fatigue
- Module 7: Communication
- Module 8: Teamwork ,synergy & leadership
- Module 9: Situational Awareness
- Module 10: Traffic Manual
- Module 11: Decision Loop
- Persons Already Appointed As Station Personnel
- Good command of English language (written and spoken)
- Not Applicable
- A Certificate Accredited By the Academy.