By the end of this course, the trainees will be able to:-

Enhance and standardize the cabin crew performance in addressing the passengers via public address.

Unify The performance among the cabin crew.

Monitoring any deviation from the proper pitch, pronunciation, fluency and attitude.

Module ( 1 ):

Microphone technique

 
Module ( 2 ):

the solution to the too fast – too slow problem – rhyming scheme

 
Module ( 3 ):

 
Pitch accuracy.

Pronunciation quality.

Pace and speed.

Fluency

Comprehension.

Attitude and interaction.

Module ( 4 ):

Practical training.

            N/A

EXAM