Aviation Quality Foundations

Level: Initial - Duration 20 Hrs.

Target Population:

  • Quality Personnel
  • Non Quality Staff

Prerequisites: Academic degree

Evaluation Means: Activities and Workshops

This course is part of the Aviation Quality Management Diploma

Course Objectives

By the end of this course, participants will be able to :

  • Define the key concepts of Quality.
  • Explain quality history & evolution.
  • Determine the quality requirements and standards.
  • Identify the management responsibilities toward quality.

Course Contents

  • Introduction to Quality
  • Quality History & Pioneers
  • Quality Evolution
  • Quality Management Principles
  • Fundamentals & Vocabulary
  • Process Management
  • Quality Requirement
    • Regulatory Requirement
    • Customer requirement
    • International / Regional / National Standards
    • Operational Requirement
  • What is a standard?
  • Management Responsibility for Quality
  • Understanding what quality culture is
  • Quality culture versus traditional culture
  • Activating culture change
  • Changing leaders to activate change
  • Countering resistance to culture change
  • Establishing a quality culture
  • Maintaining a quality culture


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