Quality Management Concept

Level: Initial - Duration 12 Hrs.

Target Population:

  • Quality Personnel
  • Non Quality Staff

Prerequisites: Academic degree

Evaluation Means: Activities and Workshops

Course Objectives

By the end of this course, participants will be able to :

  • Define the key concepts of Quality.
  • Explain quality history & evolution.
  • Determine the quality requirements and standards.
  • Identify the management responsibilities toward quality.

Course Contents

  • Introduction to Quality
  • Quality History & Pioneers
  • Quality Evolution
  • Quality Management Principles
  • Fundamentals & Vocabulary
  • Process Management
  • Quality Requirement
  • What is a standard?
  • Management Responsibility for Quality


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