Cabin Service Training

Cabin Service Training Courses

EGYPTAIR TRAINING CENTER offers the highest quality cabin crew training in the Middle East and Africa regions. All categories of training from initial new hire training to up-grading, recurrent and requalification training for all cabin crew members including instructors & pursers.

Cabin Service Courses

Introduction

Introduction of cabin crew profession
The meaning of cabin crew and the personal qualifications
The difference between this profession and any other one

Grooming

Personal hygiene
Hair style
Make up
Jewellery

Etiquette

Crew members coordination and communication

Flight phases
Various roles of cabin crew
Briefing

Nutrition

Healthy crew life style
Adapting to life style changes

Crew security and safety

Night flights
Crew in transit and hotels

Managing passenger interaction

Passenger with special needs

Customer service

Disruptive passenger
Communications
Customer loyalty

Introduction to airline catering + food service

Catering
Galley inventory
Flight report
Schedule
HACCP, catering visit
Cabin + lav. orientation
Special meals
Flight sales
Y / C service practical
B / C service practical
F / C service practical

Miscellaneous

P.A + demo
Amadeus
Frequent flyer
Work system

Administration Spirits